Introducing Our New PMO-MI® Model

The PMO-MI® Maturity and Impact Assessment model is a principle-based, empirical, service-oriented framework designed to assess the maturity and impact of one or more PMOs. The model includes six tiers of assessment, each offering increasing depth of diagnostics and recommendations. Additionally, two of these tiers provide the design and development of your organization’s target operating model, helping you achieve maximum maturity and impact.

Know the PMO-MI® Model

The AIPMO PMO assessment approach focuses on determining both the PMO’s maturity and its impact irrespective of the type of PMO, industry, or services provided. The model extends from single to multiple PMOs and uses scales designed for both service-oriented models and single and multi-PMOs.

To run effective maturity assessments, AIPMO has built its approach on the following pillars:

  • Pillar 1: The assessment is based on AIPMO’s integrated PMO management frameworks.
  • Pillar 2: The assessment is guided by AIPMO’s “Principle-based PMO Maturity Impact Model.”
  • Pillar 3: The assessment can be performed using self-assessment at Tier 1 with reduced questions and elements, then from Tier 2 to 5 with an increasing level of elements and comprehensiveness, which are conducted by AIPMO-approved assessors.
PMO-MI® Model

Features & Benefits

Model Design & Coverage

The PMO-MI® features a specialized design with comprehensive and extensive domain coverage, ensuring adaptability and evolution while incorporating tacit knowledge.

Integration & Sustainability

The model integrates seamlessly with PPM models and is ITIL compatible, offering sustainability support and integration with digital transformation initiatives.

Flexibility & Applicability

This approach provides an industry-agnostic model with adaptable capabilities, catering to the diverse needs of organizations and enhancing their readiness for the future.

Methodology & Scalability

Featuring an integrated methodology, it ensures scalability with a continuous improvement mechanism and emphasizes stakeholder engagement.

Comparative & Empirical Strength

It offers a comparative analysis grounded in empirical evidence, delivering measurable impact and benchmarking PMO practices against industry-leading standards.

Business Benefits

It facilitates enhanced decision-making, increased efficiency, improved project success rates, strategic alignment, and a competitive advantage for organizations.

What makes the PMO-MI® Model

The PMO-MI® model offers a unique and comprehensive approach to evaluating PMO maturity and impact. Unlike models designed for other purposes, such as project type or general process-based assessments, our model is specifically tailored to recognize the characteristics of successful PMOs derived from empirical research. It introduces innovative concepts for measuring maturity and impact, not just for individual PMOs but also for multiple ones within an organization.

Our model is designed to encompass the broad characteristics of PMOs across various industries, types, and services delivered. This approach allows for effective benchmarking and comparison of PMOs. Built from the ground up, it provides a robust framework to accurately gauge PMO maturity and impact, offering a clear roadmap for enhanced organizational performance.

This principle-based model assesses services, structure, integration within the organization, and often-overlooked softer skills. This industry-independent model covers 24 service domains and addresses both explicit knowledge and near-tacit information. It introduces the novel concept of PMO domains to determine a PMO’s maximum potential benefits and current achievement level. Notably, the model prioritizes adaptability over repeatability, featuring specially designed scales for both single and multi-PMO assessments.

Our approach

Principles Embedded into the Maturity Model


Our approach leverages cutting-edge research and innovative concepts, enhancing the model's applicability and value for both single and multi-PMO assessments.


Each element of the model seamlessly integrates within and across all tiers, ensuring a cohesive and comprehensive assessment.

Golden Thread

We ensure traceability from report findings to questions, the basis of those questions, and the elements of the PMO-MI® model.


The PMO-MI® model is designed to scale, accommodating the needs of both small and large organizations while maintaining effectiveness and accuracy in assessments.


The PMO-MI® model embodies the characteristics of a PMO, including adaptability and evolution, allowing it to grow and change with organizational needs.


We follow the Mutually Exclusive, Collectively Exhaustive (MECE) approach, asking clear, non-repetitive questions that address unique aspects of the assessment.


The development process and explanation of the model are transparent and easily accessible, ensuring clarity and understanding for all stakeholders.


All improvements to the PMO-MI® model are governed by strict controls, ensuring consistency and reliability.

How PMO-MI® works

Maturity Assessment Process

Problem/Motivation Identification

Begin by identifying the challenges or opportunities faced by the organization with its current PMO practices. Determine the motivation behind conducting a maturity assessment to ensure alignment with organizational goals.

Define Objectives

Clearly define the objectives of the maturity assessment, outlining what the organization aims to achieve. Objectives may include improving PMO services, enhancing project delivery effectiveness, optimizing resource allocation strategies, or enhancing the PMO's value proposition to stakeholders.

Current State Assessment

With clear objectives and a baseline in place, proceed with the current state assessment. This step involves a detailed evaluation of every aspect of the PMO against a tailored maturity and impact model. Areas of assessment include strategic alignment, performance measurement across service domains, and stakeholder satisfaction.

Baseline Establishment

Establish a baseline to serve as a reference point for future improvements. This involves assessing the current maturity level of the PMO across various dimensions such as strategic purpose, service domains, and value delivery.

PMO-MI® Tiers

PMO-MI® embodies a tiered approach to assessment, providing a structured framework for evaluating pmo capabilities and performance across various levels.

Incorporates all elements of Tier 5 to formulate a Target Operating Model (TOM) for multiple PMOs, detailing strategies for achieving the overarching goals. Based on the integrated assessment findings, this tier produces a roadmap for collective PMO success.

Assesses multiple PMOs' collaborative strategy, design, and service delivery, extensively leveraging the three PMO domains of control, influence, and concern. It evaluates the synergy and collective strategic impact and provides a collective PMO maturity and impact score with recommendations to enhance the PMOs' collective performance.

Utilizes information from the first three tiers to develop a Target Operating Model (TOM). This design-focused tier involves Tier 4 consultants specialized in organizational design, delivering a strategic implementation roadmap alongside the assessment report.

Builds on previous tiers by analyzing the PMO’s control, concern, and influence domains. It assesses service gaps and improvement opportunities, calculating both PMO maturity and impact scores. The comprehensive report includes prior-tier insights plus impact analysis and recommendations for increasing PMO effectiveness.

Expands on Tier 1 by using the complete set of questions required for a detailed assessment (approx. tripling the number of questions across all service domains), incorporating Agile principles, culture, decision-making, and leadership scales. Assessments are conducted by AIPMO-approved consultants to minimize bias, with stakeholder triangulation to ensure accuracy. The resulting report provides diagnostic insights for PMO maturity enhancement.

Enables PMOs to evaluate their effectiveness internally, identifying strengths and areas for improvement. This self-driven analysis results in immediate feedback through a detailed report, offering insights to enhance their PMO maturity.

Get Started with PMO-MI®

Ready for a PMO Self-Assessment?

Looking for a prompt and reliable tool to self-assess your maturity model, the PMO-MI® Tier 1 Self-Assessment is a valuable tool that offers numerous benefits and allows you to:

  1. Understand your current state: Gain a deeper understanding of your current capabilities and identify areas for improvement
  2. Act on improvements: By recognizing strengths and weaknesses, you can take targeted actions to enhance your overall performance.
  3. Compare your PMO maturity: Against other respondents to understand where you stand and how you can improve.